Efficient receivables management
for energy suppliers
Higher living costs and increased prices for gas, electricity and water are putting a financial strain on many people. For your customers, the risk of getting into financial difficulties and not being able to pay bills is rising.
Energy suppliers are therefore anticipating significantly delayed or defaulting payments. As a result, cash flow is suffering and expenses in receivables management are increasing. To ensure sufficient liquidity despite these challenging times, extraordinary solutions need to be found: a collection process that improves the repayment rate by focusing on customers. This is achieved with an optimized customer approach and skilful receivables management.
Having collaborated with notable energy companies and regional public utilities in the DACH region as well as in Europe for decades as a collection partner, we have specific expertise in realizing outstanding positions from the entire supplier environment. Fair for your customers. Efficient for you.
Riverty Debt Collection: digital and fair
Thanks to smart algorithms, experience from millions of collection cases and omni-channel communication, we fairly adapt collection processes to your customers' needs and find tailored options for repayment. The Consumer Self-Service Portal can cover all processes digitally. Consumers receive digital and personal customer service that strengthens customer relationships in the long term.
More liquidity through debt collection and debt purchase
You can secure more liquidity with our fair collection and debt purchase. Our consumer-centric collection ensures faster repayments. In our Consumer Portal, we offer a variety of digital payment methods, including instalment payments, in order to restore the financial freedom of each individual. Sell your non-performing receivables to us and you'll receive the purchase price paid out immediately after closing the contract. We assume the risk of payment default.
Transparency thanks to a simple overview
We provide customers our Consumer Portal. At the same time, we offer you a client portal. You can receive detailed analyses and reports on your receivables via your personal dashboard. This gives you an overview of the repayments, collection performance or the processing status of individual collection files at any time.
Energy runs in our blood
More than just collection: with Riverty, utilities overcome the challenges of today and tomorrow.
These customers trust us
Our products: effective service to secure your liquidity
Debt Collection
We apply individual strategies for digital and fair collection. In this way, we collect defaulting receivables and restore disrupted customer relationships.
Get in touch with us now
Contact us and get personal advice on our solutions for your company.
Partnerships & Affiliations
Debt Collection regulations across countries: navigating the global escape
In today’s global economy, providing credit to international customers is common practice for many companies. However, this also brings the complex challenge of cross-border debt collection. Each country has its own regulations on debt collection practices, making it essential for businesses to understand these practices to ensure successful and compliant debt collection.
Human-Centric Debt Collection: Balancing Technology with Empathy
Something transformative is happening within the field of debt collection: it's changing how agencies connect with people in debt. Moving beyond the traditional methods of automated calls and standardized letters, the focus is now on blending technological efficiency with genuine empathy. At Riverty, we believe in harnessing innovation to not only streamline processes but also to foster understanding and respect in every interaction.
Riverty. Rethinking financial solutions.
Our solutions for energy suppliers
Whether automatic dunning, collection or receivables purchase: you can count on digital and fair receivables management from Riverty. We address the challenges of the energy industry – full of energy. For a successful future.
