Parking Payments
Have you received a parking invoice from us? Pay it directly or find more information in our self-service portal.
Parking Payments - What we do
Frequently Asked Questions
Your vehicle has been parked or registered in an area with automatic number plate recognition. Riverty handles the invoicing on behalf of the property owner or parking company.
We receive the invoicing information based on the vehicle owner registration. The invoice is always sent to the owner / leaser of the vehicle.
If you have questions about a withdrawal from your account from a parking app you need to contact the app-provider. Riverty does not handle refunds on behalf of the app-providers.
You have received an invoice as your vehicle was not registered at the time of parking. We recommend that you log into your account and check that the vehicle and card information is registered correctly.
If you have problems with the registration, we suggest that you contact the parking company or app provider.
Riverty handles customer service and complaint handling for control sanctions or more commonly known, “parking tickets”, for many companies. Specific information about the ticket and your contact points can be found on the ticket itself. You can also read more details here.